Shipping Information
Last updated 29 March 2026
Shipping Policy
Thank you for shopping with us. We aim to make delivery simple, reliable, and transparent. Please read the information below to understand how our shipping process works.
Order Processing Time
All orders are usually processed and dispatched within 1 to 2 business days. Orders are not typically processed or shipped on weekends or public holidays.
Shipping Options and Rates
Please note that delivery times are estimates and may vary depending on courier services, location, or external factors beyond our control.
Free Shipping Eligibility
Orders with a total value of £25.00 or more qualify for free standard shipping. This is automatically applied at checkout.
Delivery Timeframes
- Standard Shipping: 2 to 3 business days after dispatch
- Express Shipping: 1 to 2 business days after dispatch
Business days exclude weekends and bank holidays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details where available.
Shipping Locations
We ship to locations available at checkout. Shipping options and rates will be displayed before completing your purchase.
Incorrect Shipping Information
Please ensure your address is entered correctly. We are not responsible for delays or failed deliveries due to incorrect details.
Delayed or Lost Deliveries
If your order is delayed beyond the expected timeframe, please contact us and we will assist you in tracking your parcel.
Failed Deliveries and Returns
If a parcel is returned due to incorrect address or failed delivery attempts, additional shipping charges may apply for redelivery.
Contact Us
If you have any questions about shipping, feel free to contact our support team.